The founders of Tobacco Locker have been smoking cigars for 47 and 31 years.
All staff members at Tobacco Locker smoke cigars, have visited cigar manufacturing factories and have knowledge and experience smoking cigars.
We pride ourselves on making recommendations to our friends to help them enjoy their smoking experience.
We also assist our friends select their favorite beverage to pair with their cigar choice.
Our Cigar lounge is an excellent place to relax, and enjoy a fine cigar, beer, or wine, where you can network and get together with friends.
We are a classic cigar lounge open to the public with our primary role being cigars, pipe tobacco, craft beer, and wine.
Sit back in the ambiance of the comfortably appointed interior. Choose from over 2 million fine cigars in our walk-in humidor.
Enjoy the full-service beer and wine bar offerings to compliment your perfect cigar experience. Cigar lockers are also available for you to store your cigar purchases for safekeeping. Sign up to be informed about our upcoming cigar events.
You can contact us at: customerservice@tobaccolocker.com or by phone at 1-941-255-8825.
When you deal with us, you deal with people, not automated computer messages, and certainly not frustrating phone-machines that direct your call into oblivion. Our business depends upon our gaining your trust and confidence, and we do that through personal interaction and continued demonstration of our dependability.
We pull your order from our shelves immediately and it is shipped the day you place your order if you order by 3:00 PM EST Monday through Friday. Otherwise, your order goes out promptly on the very next business day.
We have hundreds and hundreds (maybe thousands) of singles, boxes, bundles, and sampler packs available, in addition to a quality complement of accessories.
We update our site and inventory numerous times a day. You need to know what’s available now, not what was available a week ago.
We’re not going to brag that we have the lowest prices on every cigar in the universe. Anyone that makes that blanket statement is lying to you. What we will tell you is that we price our cigars as low as humanly possible, while still affording us an opportunity to make a living, and to “grow the business”. Some of our prices are lower than others’ prices and some are higher. But we give you the best deal we can.
You select your cigars via our easy-to-use format, you give us your information via our secure server which encrypts the data, we confirm your order, and we ship them to you lickety-split. That’s it. No painstaking registration and no hassles. Easy ordering means just that.
You’ll get a personal confirmation with every order, not a computer-generated message. If you have questions, you can call us toll-free or send us an e-mail. We’ll respond as soon as humanly possible. If you need recommendations, again, you’ll get a personal response, not a canned response generated by a computer program.
We want all of our customers to be satisfied. In the event that you receive something that is not right, please note the following product return policy: A request for a return must be made within 7 days of receipt of the order. To return an item, contact - customer service via e-mail or call 1-941-255-8825. We will issue a Return Authorization Number which must be on the outside of the return parcel in order for the receiving department to accept it. All products returned must be in the original package in which they were received.
Shopping with Tobaccolocker.com is absolutely safe — you never have to worry about credit-card safety over the internet. We understand you may have concerns about using your credit card to make purchases online. We pledge to keep this information secure. By utilizing Secure Socket Layers (SSL) encryption technology, we are able to keep your personal information safe. All your ordering information — including your name, address, and credit card number — is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our server. To ensure that your information is even more secure, once we receive your credit card information, we store it on a computer that isn’t accessible via the Internet.
Tobaccolocker.com will never rent or sell your name to any other company. Ever. We treat your personal privacy exactly as we expect ours to be treated. Please contact us directly at customerservice@tobaccolocker.com or 1-941-255-8825 if you have any questions regarding any of our policies and procedures. Your opinions and comments are also welcome and appreciated.
